www.curetap.in website (hereinafter, the "Website") and mobile application "Curetap" is owned and operated by Druplets Technologies Private Limited (hereinafter referred to as (" Company"), a private limited company incorporated under the companies act, 2013.
The term "We", "Us", "Our" shall mean and refer to the website/mobile app and/or the company, depending on the context.
This Agreement shall cover your usage of the Website/Mobile App as a User, which shall include Customers and Service Providers. Further the Service Providers are also bound by the Service Level Agreements, signed with the company, besides this Agreement.
We allow access and use of the website www.curetap.in and mobile apps Curetap and CuretapDoc for only Indian patients and Indian healthcare providers. Our scope of operation and services are in Indian jurisdiction only. So, European GDPR regulations are not applicable to us. If you are an European patient or healthcare provider, we request you to not use our site/mobile apps or register at our site/mobile apps or avail any of the services provided on our site/mobile apps.
Curetap is the best medium of easy healthcare access for patients across India. We believe that "Future of Healthcare in India is Now" and we strive to solve existing problems and innovate new solutions that will amaze both healthcare practitioners and patients in India.
The website and mobile app have two interfaces, one for patients and one for doctors//healthcare practitioners.
The patients using Curetap can get easy access to any doctor across India under any specialty. A patient can book appointments using the website/mobile app with any doctor without having to wait in a queue.
Healthcare professionals/doctors can arrange and better utilize their schedule using the Curetap platform and grow their practice and increase patient satisfaction. Further they have the flexibility to accept or reject appointments made by patients.
The Website is accessible to visitors / non-registered users, registered users and healthcare practitioners. "Registered Users" are users who have registered themselves on the Website/Mobile app by providing Curetap with their information and who can log on to the Website/Mobile app by providing their username and password. "Non-Registered Users" are users who are not registered with the Website but may access information on the Website. Certain features of the Website are available to Registered Users only.
"Health Care Practitioners" are duly qualified members of medical or dental profession and with whom Registered Users can book appointment using the Website/Mobile app.
Registered Users can search a Health care professional by specialty, city, locality or any other criteria that Curetap provides on its website/mobile app; view a Doctor’s professional profile which will include experience, specialty, services offered by the Doctor, his/her education and other details. Further they can schedule in-person appointment with Doctors at the Doctors' premises.
Non-Registered Users can search a Doctor professional by specialty, city, locality or any other criteria that Curetap provides on its website. They can view a Doctor’s professional profile which will include experience, specialty, services offered by the Doctor, his/her education and other details. However they cannot schedule in-person appointment with Doctors.
The Healthcare Practitioners/Service Providers can publish their profile on the website/mobile app detailing their professional profile containing their name, education, experience, and specialty. They can accept/reject appointments from registered users.
You are solely responsible for protecting the confidentiality of your username and password and any activity under the account will be deemed to have been done by you. In the event you provide us with false/inaccurate details or the Company has a reasonable ground to believe that false and inaccurate information has been furnished, we hold the right to permanently suspend your account.
To use the services provided on the Website/mobile app, it is compulsory to create an account and register yourself on the website/mobile app. To create an account, you need to choose a username and password. You must keep your account and registration details current and correct for communications related to your use of services from the Website/mobile app.
Only a registered User shall have access to the services provided on the Website/Mobile app. The Website may be accessed by both registered and unregistered Users.
Services on the Site would be available pan India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Site.
The company grants you no sub-license, whether limited or not, to access and make personal use of
the Site, and not to download (other than page caching) or modify it or any portion of it, except
with express written consent of the company. You are not permitted any resale or commercial use of
the Site or its contents; any collection and use of any product listings, descriptions, or prices;
any derivative use of the Site or its contents; any downloading or copying of information for the
benefit of another merchant; or any use of data mining, robots, or similar data gathering and
extraction tools. Any portion of the Site may not be reproduced, duplicated, copied, sold, resold,
visited, or otherwise exploited for any commercial purpose without express written consent of the
Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other
proprietary information (including images, text, page layout, or form) of the Website/Mobile App or
of the Company and/or its affiliates without the express written consent of the Company. You may not
use any meta tags or any other "hidden text" utilizing the Company’s name or trademarks without the
express written consent of the Company. You shall not attempt to gain unauthorized access to any
portion or feature of the Site, or any other systems or networks connected to the Site or to any
server, computer, network, or to any of the services offered on or through the Site, by hacking,
‘password mining’ or any other illegitimate means.
You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information which:
The company grants you no sub-license, whether limited or not, to access and make personal use of the Site, and not to download (other than page caching) or modify it or any portion of it, except with express written consent of the company. You are not permitted any resale or commercial use of the Site or its contents; any collection and use of any product listings , descriptions, or prices; any derivative use of the Site or its contents; any downloading or copying of information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. Any portion of the Site may not be duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Website/Mobile App or of the Company and/or its affiliates without the express written consent of the Company. You may not use any meta tags or any other "hidden text" utilizing the Company’s name or trademarks without the express written consent of the Company. You shall not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any server, computer, network, or to any of the services offered on or through the Site, by hacking, ‘password mining’ or any other illegitimate means.
This includes contacting you through information received through other parties. The use of this website/mobile app is also your consent to receive SMS from Us at any time we deem fit. This consent to be contacted is for purposes that include and are not limited to clarification calls and marketing and promotional calls. The user can opt out from such communication and/or newsletters either by unsubscribing on the Website/mobile app itself, or by contacting the customer services team and placing a request for unsubscribing by sending an email email@example.com
You may also be contacted by Service Providers with whom we have entered into a contract in furtherance of our rights, duties and obligations under this document and all other policies followed by Us. Such contact will be made only in pursuance of such objectives, and no other calls will be made.
Some of the Services available on the website/mobile app require a payment of fees. The Company reserves the right to change its price list, plans and to institute new charges at any time, and the same may or may not be notified to the User.
The Service Provider shall be charged when a customer lead is sent to him/her. There shall be various plans available to the service provider to choose from, the pricing and package for which shall be covered by a separate Service Level Agreement signed between the Service Provider and the Company. On the other hand a Customer shall only be charged when he/she hires/uses the services of a Service Provider on the website/mobile app.
One or many of the following payment options are available on the Website/mobile app:
You are a restricted user of this website/mobile app.
You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or software obtained from the website/mobile app. With our prior permission limited use may be allowed. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website/Mobile app is not permitted.
You agree not to access (or attempt to access) the Website/Mobile app and/or the materials or Services by any means other than through the interface that is provided by the website/mobile app. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website/Mobile app or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website/Mobile app, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website/Mobile app. You acknowledge and agree that by accessing or using the Website/Mobile app or Services, You may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such offensive content on the Website/Mobile app. Further, You may report such offensive content.
In places where this website/mobile app allows you to post or upload data/information, You undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, You undertake not to:
We have no obligation to monitor the materials posted on the Website/Mobile app. We shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Service. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE/MOBILE APP AND IN YOUR PRIVATE MESSAGES. In no event shall We assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from the use of Content and/or appearance of Content on the Website/Mobile app. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortuous, or otherwise unlawful information.
The Company, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, images, content and other materials which appear on the Site. Access to or use of the Site does not confer and should not be considered as conferring upon anyone any license to the Company or any third party’s intellectual property rights. All rights, including copyright, in and to the Site are owned by or licensed to the Company. Any use of the Site or its contents, including copying or storing it or them in whole or part is prohibited without the permission of the Company.
You may not modify, distribute or re-post anything on the Site for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks/service marks of the Company, its affiliates, its partners or its suppliers/service providers. All other marks are the property of their respective owners. No trademark or service mark license is granted in connection with the materials contained on the Site. Access to or use of the Site does not authorize anyone to use any name, logo or mark in any manner. References on the Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply the Company’s endorsement, sponsorship or recommendation of the third party, the information, its product or services.
The Company is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to access a link of any third party websites, you do so entirely at your own risk and expense.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
THE WEBSITE/MOBILE APP, SERVICES AND OTHER MATERIALS ARE PROVIDED BY THIS WEBSITE/MOBILE APP IS ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THIS WEBSITE/MOBILE APP/COMPANY INCLUDING BUT NOT LIMITED TO ITS AFFILIATE VENDORS, SERVICE PROVIDERS, AGENTS AND EMPLOYEES FROM AND AGAINST ANY AND ALL LOSSES, LIABILITIES, CLAIMS, DAMAGES, DEMANDS, COSTS AND EXPENSES (INCLUDING LEGAL FEES AND DISBURSEMENTS IN CONNECTION THEREWITH AND INTEREST CHARGEABLE THEREON) ASSERTED AGAINST OR INCURRED BY US THAT ARISE OUT OF, RESULT FROM, OR MAY BE PAYABLE BY VIRTUE OF, ANY BREACH OR NON-PERFORMANCE OF ANY REPRESENTATION, WARRANTY, COVENANT OR AGREEMENT MADE OR OBLIGATION TO BE PERFORMED BY YOU PURSUANT TO THESE TERMS OF SERVICE. FURTHER, YOU AGREE TO HOLD US HARMLESS AGAINST ANY CLAIMS MADE BY ANY THIRD PARTY DUE TO, OR ARISING OUT OF, OR IN CONNECTION WITH, YOUR USE OF THE WEBSITE/MOBILE APP, ANY CLAIM THAT YOUR MATERIAL CAUSED DAMAGE TO A THIRD PARTY, YOUR VIOLATION OF THE TERMS OF SERVICE, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER, INCLUDING ANY INTELLECTUAL PROPERTY RIGHTS.
IN NO EVENT SHALL WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, SUPPLIERS OR EXPERTS BE LIABLE TO YOU, THE VENDOR OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT FORESEEABLE OR WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ANY OTHER CLAIM ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO THE WEBSITE/MOBILE APP, SERVICES OR MATERIALS.
THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
This User Agreement is effective unless and until terminated by either you or the Company. You may terminate this User Agreement at any time, provided that you discontinue any further use of the Website/Mobile app. The Company may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site.
Such termination will be without any liability to the Company. The Company’s right to any Comments and to be indemnified pursuant to the terms hereof, shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for product(s)/service(s) already ordered from the Site or affect any liability that may have arisen under the User Agreement prior to the date of termination.
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution mechanism.
If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts at Kolkata, India.
If you have any questions about this Agreement, the practices of, or your experience with the Service, you can e-mail us at firstname.lastname@example.org